Refund Policy

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, showing no signs of wear  and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us through the Contact Us form

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We are happy to replace items if they are defective or damaged or exhange for other styles of the same item. If you need to exchange it for the same item, send us an email notifictaion throuugh the Contact Us form.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 56D Mornington Terrace, London, NW17RT, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Size measurements Bracelets and Cuffs

There are two ways to measure your wrist size, just above the hand you can wrap a standard measuring tape around your wrist to get a precise figure then add 1.5cm for a fit we recommend. Or calculate it in reverse by finding a bracelet that fits you perfectly and measuring its length across.
For our Dual Bracelets we recommend a snug fit rather than too loose.
Also taking into account the leather will stretch naturally.
Small: up to 17.5cm Wrist
Medium: up to 18.5cm Wrist
Large: up to 21.5cm Wrist

Extra Large: up to 23.5cm Wrist

For our Cuffs  
Small: up to 17cm Wrist
Medium: Up to 18.5cm Wrist
Large: Up to 21.5cm Wrist